Shipping Policy
🚚 Our Shipping Policy
Great news! Orders up to 0.9kg have the same shipping rate of £4..99 (Inc. tax) - perfect for our 10ml essential oils! Add multiple oils to your order without worrying about extra shipping costs.
💡 Smart Shopping Tip
Most of our 10ml essential oils weigh around 30-40g each, so you can typically add 2-3 bottles and still stay within the 0.9kg limit for the lowest shipping rate!
📦 Processing & Dispatch Times
- Standard Processing: 1-2 working days
- Busy Periods (Oct-Dec): 3-4 working days
- We always keep our dispatch times up to date on the website
🇬🇧 UK Shipping Rates & Delivery Times
UK Mainland
| Weight | Cost | Delivery Time |
|---|---|---|
| 0-99g | £4.99 (Inc. tax) | 2-5 working days (Yodel) |
| 100g-3kg | £5.99 (Inc. tax) | 2-5 working days (Yodel) |
| 3kg+ | £8.99 (Inc. tax) | Next working day (APC) |
Northern Ireland
| Weight | Cost | Delivery Time |
|---|---|---|
| 0-99g | £9.99 | Up to 5 working days |
| 100g-3kg | £9.99 | Up to 5 working days (Yodel) |
| 3kg+ | £16.99 | Up to 5 working days (DPD) |
Scottish Highlands & Isles, Channel Islands, Scilly Islands
| Weight | Cost |
|---|---|
| 0-99g | £9.99 |
| 100g-3kg | £9.99 |
| 3kg+ | £17.99 |
Scottish Highlands postcodes: AB37-AB38, AB41-AB56, FK17-FK21, HS, IM, IV1-IV56, KA27 & KA28, KW, PA20-PA49, PA60-PA78, PA80-PA88, PH17-PH44, PH49 & PH50, PO30-PO41, TR(21-25), ZE
🌍 International Shipping
European Union
Countries: Ireland, Austria, Belgium, Czech Rep, Denmark, France, Hungary, Luxembourg, Netherlands, Poland, Italy, Lithuania, Portugal, Spain, Slovakia, Slovenia, Sweden, Bulgaria, Estonia, Finland, Greece, Latvia, Romania
| Weight | Cost |
|---|---|
| 0-499g | £14.99 |
| 500g-25kg | £39.99 |
Delivery: Usually up to 1 week after dispatch (DHL). Customs may cause delays.
Note: EU orders may incur customs fees payable by receiver. We cannot ship to Germany from UK site.
Switzerland & Norway
| Weight | Cost |
|---|---|
| 0-499g | £14.99 |
| 500g-999g | £39.99 |
| 1kg-25kg | £44.99 |
⚠️ Important Shipping Information
🇺🇸 US Shipping Temporarily Suspended
Important Notice: Due to current import tariff regulations, our couriers have temporarily suspended all shipments to the United States. We apologise for any inconvenience and are actively monitoring the situation.
🧪 Essential Oils & Dangerous Goods
Essential oils and alcohol-based products are classified as dangerous goods and can only be shipped by road within the UK. We cannot send these items by air.
📮 PO Box & BFPO Addresses
- We cannot ship to PO Box addresses via courier within the UK
- Please contact us before placing BFPO orders as prices may vary
📦 Packaging
All packages are sent in unmarked packaging with no mention of our suppliers unless it's one of our own brand products.
Questions about shipping? Please don't hesitate to contact us!