Terms & Conditions

Last updated: September 10, 2025

1. Agreement to Terms

By accessing and using Ninja Aromatherapy's website and services, you agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Products & Services

Ninja Aromatherapy specializes in essential oils and aromatherapy products. All product descriptions, ingredients, and usage instructions are provided for informational purposes.

Important: Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult with a healthcare professional before use, especially if you are pregnant, nursing, or have medical conditions.

3. Orders & Payment

• All orders are subject to acceptance and product availability

• Prices are in GBP and include VAT where applicable

• We reserve the right to refuse or cancel orders at our discretion

• Payment must be received before dispatch

4. Shipping & Delivery

• We currently ship within the UK

• Delivery times are estimates and not guaranteed

• Risk of loss passes to you upon delivery

• You are responsible for providing accurate delivery information

5. Returns & Refunds

• 30-day satisfaction guarantee on unopened products

• Products must be returned in original condition

• Return shipping costs are the customer's responsibility unless the product is defective

• Refunds will be processed within 5-10 business days

6. Product Safety & Usage

• Essential oils are concentrated and should be used as directed

• Always perform a patch test before topical use

• Keep products away from children and pets

• Discontinue use if irritation occurs

7. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Ninja Aromatherapy and protected by copyright laws.

8. Limitation of Liability

Ninja Aromatherapy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of English courts.

11. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date.

12. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: info@ninjaaromatherapy.com
Phone: +44 7577 536010

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms & Conditions.