Shipping policy
🚚 Shipping Policy
Thank you for shopping with Ninja Aromatherapy! We want your wax melts to reach you quickly and safely. Here's everything you need to know about our shipping.
📦 Order Processing
All orders are processed within 1–2 working days of being placed. Orders are not processed on weekends or bank holidays, so please allow a little extra time during these periods.
🇬🇧 UK Delivery
We currently ship within the United Kingdom only.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery | 2–4 working days | £3.49 |
| Free Delivery | 2–4 working days | FREE on orders over £50 |
🎉 Free Shipping
Enjoy free standard delivery on all orders over £50! The discount is applied automatically at checkout — no code needed.
📬 Tracking Your Order
Once your order has been dispatched, you'll receive a confirmation email. If you have any questions about your delivery, feel free to get in touch with us.
⚠️ Important Notes
- Please ensure your delivery address is correct before placing your order. We're unable to redirect parcels once they've been dispatched.
- Delivery times are estimates and may vary during busy periods or due to courier delays.
- Our wax melts are carefully packaged to ensure they arrive in perfect condition — but if anything arrives damaged, please contact us straight away.
📩 Contact Us
If you have any questions about your order or delivery, please don't hesitate to reach out. We're always happy to help!